Support

Withdrawal from contract

You have the right to withdraw from a contract concluded online within 14 days of receiving the goods, without giving a reason.

1

Identify the order

Enter your e-mail and order reference.

2

Fill out the form

Just your name and contact e-mail. You do not need to provide a reason.

3

E-mail confirmation

We will send you a copy of the declaration with a timestamp without undue delay.

Identify your order

To withdraw from the contract without logging in, enter your e-mail address and order reference. You can find these details in the order confirmation.

Polia označené hviezdičkou sú povinné.

Same e-mail as on the order.
9-miestne číslo objednávky z potvrdzujúceho e-mailu.