The department of the technical testing institute of Piešťany found that the product VP-8W did not meet the technical requirements of harmonized STN EN 60335-1 and STN EN 60335-2-9 art. 27 and 28. Therefore, we ask that you do not use this product and send it to us at our expense to: Central service center, Závodná 459, 02743 Nižná

No injuries or property damage have been reported so far. However, the safety of our customers is our highest priority, which is why we have decided to immediately withdraw all VP-8W cookers from the market. We will keep you informed of our steps and findings.

We therefore invite owners of the VP-8W model to send us their contact details (email, phone) to matusakova@orava.eu and we will get back to you to arrange the return of the product and compensation.